“Just a note to thank you for the exceptional service I have just received today in your repairing of the problem on my Passat. Just like the last time I used you, I was impressed not just by the job well done, but also by the attitude – friendly and efficient – of everybody I spoke to, both in the office and also your delivery driver. Lots of companies have grandiose ‘mission statements’, promising to ‘exceed customer expectations’. They rarely do so. You just have!”
Peter C
“We’re always really impressed with Mark’s professional approach. Yhe service of my van and Bev’s car is always excellent, no problems at all. The cost is always reasonable. Overall it’s a pleasure to visit a garage like The Motor House”
MR & MRs S Pycock
“I’ve been coming to Mark for 4 years and his customer service has always been second to none. Mark and his team not only have the skills, knowledge and expert attitude you would expect from an independent garage but they also have the flexibility and reliability to work around my needs.Even though they’ve expanded to bigger premises their core values and ethos have remained the same.”
Ms C Newburn
“I always receive an exceptionally high quality, reliable and friendly service from The MotorHouse, and it’s a garage I can trust. The prices are competitive without compromising on quality and with a far more personal approach than a main dealer. So many garages these days add items onto your bill unnecessarily or claim to have carried out work when they haven’t. I’ve been going to The MotorHouse for over 15 years because I always receive value for money and honesty.”
Nicola
“Mark and The MotorHouse team have been servicing and repairing our Ford cars for several years now. They will fix anything from tyres to ABS systems, paintwork to cam belts and air-con. I always find them friendly and honest, and Mark will always try to save you money if he can. I recommend them to my friends and colleagues – they are the most trustworthy garage I have found in 40 years of motoring.”
Mr Eyre
“I had an MOT at your garage yesterday and was very happy with the result. I was surprised when you handed my keys back to me, that you had attached a little trolley coin. It’s a great little marketing ploy. Thank you very much for a great service.”
Laura Fullbrook